Scale · Sync · Signal
CS Connect India 🇮🇳 Debut - Bengaluru Here We Come!
Why Bengaluru, why now?
India’s SaaS growth engine thrives on a demanding mix of SME and enterprise customers, and three questions keep CS leaders up at night:
Consistent scaling – How do you keep outcomes high while user counts surge?
Support + Success harmony – What does a truly seamless value loop look like?
Clear customer signals – Which cue—pain, need, or want—should guide the next play when budgets tighten?
We’re bringing CS Connect to India to unpack these tensions, trade honest stories, and test whether Scale · Sync · Signal can become the next CS game plan.
What to expect
Real operator stories, practical playbooks, and ideas you can apply the very next Monday.
Voices on stage
P. Kunal – Head of Customer Success, Tally Solutions
Leads retention and expansion for India’s most trusted business-software brand.
Roopa Suman – Head of Support, WebEngage
Turns global ticket data into lifecycle insight at one of Asia’s fastest-growing engagement platforms.
Soumya Mahadeva – Senior Manager, Customer Success, Qapita
Ex-LinkedIn and Yahoo operator now scaling ESOP and cap-table adoption across CFO, HR, and founder personas.
Event essentials
Date 11 July 2025
Time 6 PM – 9 PM IST
Location HSR, Bengaluru (full address on RSVP)
RSVP Here: https://lu.ma/lfw53gp5
Partners
BHIVE Workspace – Enterprise-grade managed offices across Bengaluru
Klynk.ai –
Arka Venture Labs – Backing Indian B2B founders from idea to global scale
Seats are limited. Claim yours below and help decide whether Scale · Sync · Signal truly is the next chapter for Customer Success in India. 👥
RSVP Here: https://lu.ma/lfw53gp5